WHAT DOCTORS SAY

Our vintage Coherent argon laser stopped working abruptly.  Laser repair services are few, and usually require costly air travel for the technician to make a site visit just to diagnose the problem.  I made several unsuccessful contacts, even with providers who we've worked within the past.  No one wanted to even look at our laser.  I got in touch with Luis at Used Eye Equipment.  We agreed to ship the laser out to his facility (at less cost than the usual airfare for a technician to travel here).  The problem was diagnosed, and we came to a fair and reasonable price to replace the laser.  Although our offices are quite a distance apart, we kept in frequent communication by phone and email, so there were no surprises as to the progress of the job.  We're back up and running today and I couldn't be happier with the experience.  I would recommend Used Eye Equipment to anyone who needs to repair or replace their ophthalmic equipment.

Jeffrey S. Rapkin, MD

I was looking for a reliable company in the United States that had reliable equipment and fair prices. We wanted to make sure they would arrive in good condition since we are so far away. We found Used Eye Equipment and Mr. Vargas fulfilled all my expectations. Even when DHL made a mistake, he quickly took care of it and worked it out for us so we could get our order. We have many clinics and I know I can count on him to help me meet their needs. Raymond E., Quezon City, Philippines  

Since I am in Abuja, Nigeria, I wanted to be sure and was very pleased. I purchased an Atlas corneal topographer from Luis at Used Eye Equipment. Luis was professional yet friendly and understanding. He ensured that even after delivery of the equipment it was running smoothly. Excellent customer service, wonderful team. I am in Abuja, Nigeria, and will not hesitate to use his services again and I highly recommend him.

Dr. Obinwanne Chukwuemeka Jr.

Luis, We have been thrilled with the new laser, and would not hesitate to use your services again.  We have an aging group of lasers, and it's nice to know that your business will be able to serve our future needs.  Thanks again for your help Luis, we look forward to working with your company again shortly.
Sincerely,
Daniel C. Schickner, Arizona

"I am a Board Certified general ophthalmologist practicing in the San Gabriel Valley for about 25 years.
I have used Mr. Vargas's services on various occasions over the last five years with great satisfaction. I have purchased used ophthalmic equipment from him and have had great service for a fair price. He has also been able to repair ophthalmic equipment for me that we considered would have to be thrown away. He was able to fix and give it a second life which I felt was remarkable. He has been very forthright in his business practices, and I would recommend him wholeheartedly for any ophthalmic repairs and purchase of equipment."
Sincerely,
Bud K, MD, California

INTERNATIONAL

Thank you for helping us with the Infiniti for our center. You were patient and made sure we got what we wanted.     We installed it in our hospital and works excellent. I will want to buy more machines in the next few months.

 We at Sidapharm Greece had to order a part for a surgical piece of equipment. We were concerned that in our search we might not get the right one that matched our unit. Mainly since it was coming from so far away, there was no room for error.  We contacted the Used Eye Equipment company, and Mr. Vargas sent us photos and other information to ensure us that the serial numbers matched our unit. He put our worries to rest and felt very confident to purchase it. We are delighted with his honesty, service and after-sales to follow up. We recommend his company.
Sincerely, Diana Mohindra
CEO Sidapharm Greece

"Dear Luis, I want to thank you for always being able to get me what I want. When I need something, you're the first one I call. I feel confident and know I can trust that whether it's a microkeratome, parts of a laser, handpieces, and repairs, I can count on getting a good price and excellent quality without question. This is especially important for us since we are so far away that there is no room for error. Thanks again and I will be calling you soon with our next order."

-Marat Muratov, Russia

 SERVICE AND REPAIR

I recently had trouble with my older Humphrey Matrix visual field. Luis was able to find and switch out an internal circuit board for me. Since I am local, he was able to pick up and deliver it to me. It is working well and grateful I didn't have to buy a replacement machine. I found him to be straightforward and pleasant to work with.

-David M, Orange, California

"We had a problem with our SLT laser and contacted several companies to find out they could not repair it until we spoke with Used Eye Equipment. They told us they could and had many years of experience with this and other lasers. They were very responsive, and we were delighted to see that they picked it up charged us a fair price for the repair, and delivered it back to our office. From the first fire, I saw that it was working better than when we first got it."

-J, California

"We have a laser we used often and started to fail on us. We contacted Used Eye Equipment, and Mr. Vargas quickly arranged to have it picked up and quickly called us with the solution. We are very happy with the service they provided.  Mr. Vargas always responded to my emails quickly. We liked that your company picked up the laser rather than mailing it."

-Lynn S, California

Hi Luis, Thank you for repairing our topographer. Everything is working well, like brand new!! Thank you so much for your help and for getting my equipment out to me so fast!! You've been a great help. Thanks again.

-Daisie R., California

We had a problem with our Humphrey autorefractor, and we contacted Luis with Used Eye Equipment. They repaired it, and after we received it, we encountered a different issue. They picked it up and were able to find the parts even though it is an ancient unit, fixed it at no extra charge with a 6-month warranty. We are pleased that they were able to resolve all my problems. The best!
Sandra, Burbank, California

"Hi Luis,  Thank you for your excellent service.  The A-scan is working fine, fingers crossed since it is old equipment. I was happy that your tech was able to work on it and correct the problem. Should we have any more equipment needs, I will give you a call. Thanks again."
-Judy, Santa Cruz, California

Thank you, Gracias, ありがとう, Merci, Danke, 谢谢, Grazie, Spasiba, Efharisto, Obrigado